Agentic AI has emerged as the software industry’s latest shiny thing. Beyond smarter chatbots, AI agents operate with increasing autonomy, making them poised to drive efficiency gains across enterprises.
“Agentic refers to AI systems that can take actions on behalf of users, not just generate text or answer questions,” says Andrew McNamara, director of applied machine learning at Shopify. Agentic systems run continuously until a task is complete, he adds, citing Shopify’s Sidekick, a proactive agent for merchants.
Development of agentic AI now spans many business domains. According to Anthropic, a provider of large language models (LLMs), AI agents are most commonly deployed in software engineering, accounting for roughly half of use cases, followed by back-office automation, marketing, sales, finance, and data analysis.
“A concrete example is in IT incident resolution,” says Heath Ramsey, group VP of AI platform outbound product management at ServiceNow. In this context, AI agents sur
The shift to world models in AI could revolutionize industries by enabling real-time interaction with physical environments, beyond gaming.
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World has expanded access to AgentKit, a framework that has enabled verified users to connect AI agents to their digital identities and prove those agents represent real people rather than automated bot networks. According to World, the rollout comes as…
Notion's AI agents could redefine productivity tools, challenging established platforms by integrating advanced automation and collaboration.
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AWS expanded its enterprise AI portfolio this week with a collection of new tools aimed at improving how AI agents operate across business environments. This includes how they understand data […]
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Cambrian's funding boost could accelerate the integration of decentralized data solutions in institutional finance and AI, reshaping market dynamics.
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Shopify's shift from volume to utility metrics highlights the need for outcome-focused AI adoption strategies to prevent resource misuse.
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AgentKit's expansion could redefine online interactions by ensuring AI agents act on behalf of verified humans, mitigating bot-related abuses.
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Figma has unveiled some new design and coding product updates at its annual Config conference that aim to help creatives "push their ideas further" and automate tedious tasks with AI. Part of this is a reimagined canvas that's now optimized for full-stack development, according to Figma, bringing teams, AI agents, tools, and materials "together in one place."
Notable callouts include coding layers that let you tweak the code of your projects without leaving the Figma Design canvas, and AI-generated motion graphics effects, which allow you to make animations and transition effects by simply describing them to Figma's chatbot interface. You c …
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