Business schools move beyond the basics to teach collaboration with AI

Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs and working backward to technology solutions. Not prioritizing the customer can create fragmented solutions; disjointed…

Assistant Professor Gabriele Farina mines the foundations of decision-making in complex multi-agent scenarios.

The manufacturing sector is evolving from automation to an Agentic Enterprise model, where AI acts as a strategic teammate, enhancing decision-making and logistics. This shift requires reskilling workers, integrating AI into daily operations, and addressing data security risks.