The Small-Business Owners Managing Whole Armies of A.I. Employees
When you turn A.I. agents loose on your finances, email and customers, what could possibly go wrong?
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The post Failure Is Guaranteed—Here’s What To Do About It appeared on BitcoinEthereumNews.com. Every business must prepare for failure. getty Your company will fail customers. Every company does. Nobody and no company is perfect. As optimistic as I am, I’m also a realist. While perfection is a worthy goal, it is impossible to nail every customer interaction every time. I’ve written about this before, but the outlook of guaranteed failure will give us a fresh approach and creates a different conversation. Just last year, I wrote about the goal of zero complaints, and quoted NFL football coach Vince Lombardi, who said, “Gentlemen, we will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” I also mentioned Bill Price, president of Driva Solutions, who was Amazon’s first vice president of global customer service. When Jeff Bezos interviewed him for the job, he was asked, “What’s your definition o
Read full articleWhen you turn A.I. agents loose on your finances, email and customers, what could possibly go wrong?
Travelers built an AI-powered Claim Assistant with OpenAI to guide customers through filing claims, provide 24/7 support, and scale operations during peak demand.
OpenAI frontier models and Codex are now generally available on AWS, giving enterprises a new path to build with OpenAI through the AWS environments, controls, and procurement workflows they already use. Customers can get started with OpenAI on AWS and move faster from evaluation to production.
A former JPMorgan Chase employee is staring at a lifetime ban from the banking industry over allegations of stealing thousands of dollars from the trillion-dollar lender’s customers. The Office of the Comptroller of the Currency says Dyemond Williams withdrew money from customer accounts without their consent, triggering losses amounting to nearly $40,000 for JPMorgan Chase. […] The post JPMorgan Chase Insider Allegedly Drains $38,000 From Customers’ Accounts in Nine Days appeared first on The Daily Hodl.
Apple publishes its App Store fraud prevention report every year,. And when it does, the company presses the point that its curated system brings much value to developers and customers, including highly effective protection against fraud. It says it prevented more than $2.2 billion in potentially fraudulent transactions in 2025 alone. A tax worth paying The company said it has prevented $11.2 billion in such fraud in the last six years. That’s a lot of value for the 15% or lower commission that all but the biggest-selling developers are required to pay on their store sales. Don’t believe the hype, as most developers are not generating the $1 million a year required before the 30% payment kicks in. You might reflect that if there is an Apple Tax, it’s a progressive tax in which those with the broadest shoulders help support the wider developer community, which is probably why some tech billionaires don’t like it. But I’m not here to write about taxation; I’m here to highlight the value
The post Revolut customers Italy banking: 5 million milestone and daily use appeared on BitcoinEthereumNews.com. Revolut customers Italy banking has taken a noticeable step deeper into the country’s financial mainstream. The company says it has now surpassed 5 million customers in Italy, a milestone that also places Revolut as the fifth bank in Italy by number of customers. That matters because this is no longer just a story about a popular payments app picking up users. In Italy, Revolut is increasingly being used for the routines that define a real banking relationship: salary deposits, savings, tax payments, household money management, and business finance. The shift is showing up in the numbers. Italian users processed more than 50 billion euros in transactions in 2025, up 78% year on year, while deposits, salary inflows, and savings products all moved sharply higher. For a company that first gained traction as a travel-friendly fintech, Italy now looks like a test case for somethi
If intelligence were a true utility, you wouldn’t need to send people to every customer to make the faucet work.
A billion-dollar US bank is preparing to shell out $1 million to settle a class-action lawsuit over certain fees charged to customers. Equity Bank has agreed to settle the lawsuit that alleges the financial institution improperly charged certain overdraft and non-sufficient funds fees to account holders between January 1st, 2017, and November 21st, 2025. The […] The post Equity Bank Shelling Out $1,000,000 to Customers To Settle Accusations of Improperly Charging Overdraft and Non-Sufficient Funds Fees appeared first on The Daily Hodl.