Workday conversational AI platform Sana for Workday is now ready to talk about IT Service Management (ITSM) automation as part of the company’s broader effort to help enterprises streamline workflows, especially across HR and finance, with autonomous AI agents.
The new Sana for ITSM capabilities are intended to automate workflows for employee on- and offboarding, access changes, and everyday IT requests.
Another new addition, the Travel agent, can help employees plan trips, book travel, and automatically manage expenses in one place, the company said.
The unification of cross-departmental workflows, according to Pareekh Jain, principal analyst at Pareekh Consulting, could provide significant advantages to CIOs: “If HR, finance, onboarding, access requests, payroll, travel, and IT support are tied together in one platform, enterprises can reduce friction, automate approvals faster, improve employee experience.”
“At the same time, Sana’s agentic backend will also get more organization co
As AI systems take on more decision-making in finance, the legal responsibility does not move with them. Sofia Khatsernova explains what the EU AI Act and UK SMCR demand from institutions deploying autonomous systems, and why meaningful control matters more than ever.
Workday's success suggests AI can enhance legacy software value, alleviating investor concerns about AI-induced obsolescence in enterprise tech.
The post Workday posts better-than-expected results, easing AI disruption fears appeared first on Crypto Briefing.
Workday's margin forecast boost and AI-driven efficiency highlight its potential for sustainable growth amidst competitive pressures.
The post Workday raises margin forecast, shares jump 10% on strong earnings appeared first on Crypto Briefing.
SpaceX's potential $2T IPO and Bitcoin holdings could reshape market dynamics, highlighting the growing intersection of tech and finance.
The post SpaceX eyes $2T IPO, holds $637M in Bitcoin appeared first on Crypto Briefing.
AI's rapid advancement in finance reshapes job roles, emphasizing AI collaboration skills over traditional technical expertise, impacting market dynamics.
The post Citadel CEO Ken Griffin says AI agents complete complex finance tasks in days appeared first on Crypto Briefing.
ITSM maturity improves IT operations more than tool selection.
The post Why ITSM Maturity Matters More Than Tool Choice appeared first on Spritle software.
By Sabrina Pervez, SpotDraft. Recent years have witnessed several legal tech M&A deals. DocuSign bought Lexion to add AI to its IAM platform. Workday’s CLM ...
The post US government previews Trump’s trip to China with CEOs from key industries appeared on BitcoinEthereumNews.com.
President Donald Trump is heading to Beijing on May 14 with a corporate entourage that reads like a Fortune 500 all-star roster. Sixteen CEOs from American industry’s biggest names will accompany him for a two-day summit aimed at hammering out trade agreements across aerospace, energy, and agriculture. It’s the first time a sitting US president has visited China since 2017. Who’s on the plane The delegation features some of the most recognizable names in American business. Elon Musk, Tim Cook, Larry Fink, and leaders from Boeing, Citi, Goldman Sachs, and Qualcomm are all confirmed to be part of the traveling party. The summit’s agenda reportedly spans trade deals, AI cooperation frameworks, rare earth mineral access, and thornier geopolitical topics including the Iran war and Taiwan. The administration has signaled its intent to establish what it’s calling a “board o