Customer experience modernization sounds straightforward, until agencies try to execute it
"I think it's an important time to be in this government technology business because we're able to shape what happens next," said John Boerstler.
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"I think it's an important time to be in this government technology business because we're able to shape what happens next," said John Boerstler.
As agencies adopt AI more rapidly, they are also under pressure to ensure these systems are transparent, explainable and secure, Red Hat chief architect says.
As agencies deploy AI across their missions, officials launching AI agents and cybersecurity officials need to work together, Palo Alto AI technologist shares.
Despite a surge in AI experimentation, many agencies remain stuck in pilot projects, struggling to scale the technology. SAP expert offers approach.
Agencies are reevaluating technology deployments with an eye toward future savings and more flexibility, expecting more funding and business shifts in 2026.
The challenge is not to halt innovation. It is to ensure that as AI gains agency, agencies retain control and remain protected from fast-evolving threats.