Text Aims to Turn Customer Service Into A Profit Engine with New Agentic AI Capabilities
Insider Brief PRESS RELEASE — Text, the company behind LiveChat, ChatBot and HelpDesk, is revealing details of its strategic shift aimed at turning customer service into a profit engine with the help of new features powered by AI Agents. Text announces the release of Shopify-native AI selling agents, designed to move customer service teams beyond answering questions to actively […]