Microsoft and Amazon devote billions of dollars to thousands of FDEs
Systems integrators (SIs) have been integral to IT projects for decades, providing consulting services and helping enterprises build and launch technology tools. Now, as organizations move to deploy agentic AI, top large language model (LLM) providers are looking to get in on that action. A proliferation of Forward Deployed Engineer (FDE) services embeds AI experts directly into customer teams to help create, customize, and launch AI services. For instance, this week, Microsoft launched a $2.5 billion venture, Microsoft Frontier Company, that the tech giant says “goes beyond” FDE, and Amazon Web Services (AWS) announced its own $1 billion investment into a new AWS FDE platform. Both projects will integrate thousands of Microsoft and AWS engineers into customer environments to help them not only build AI tools, but learn essential skills to handle projects on their own going forward. Other big model players, including Anthropic, are also getting into the game with their own FDE services