Klarna embeds flexible payments in Google Search and Gemini app

The ruling underscores the growing scrutiny on tech giants' market practices, potentially influencing future antitrust regulations globally. The post Klarna wins landmark antitrust case against Alphabet, awarded $1.5 billion by Swedish court appeared first on Crypto Briefing.

This ruling underscores the growing financial risks tech giants face from antitrust actions, potentially reshaping competitive practices. The post Google ordered to pay Klarna nearly $2B in antitrust damages over shopping search manipulation appeared first on Crypto Briefing.

The ruling highlights the growing financial risks tech giants face from antitrust actions, potentially encouraging more private lawsuits. The post Google ordered to pay nearly $2B to Klarna’s Pricerunner unit in antitrust dispute appeared first on Crypto Briefing.

Google has expanded access to Nano Banana-powered personalised image generation within its Gemini app, making the feature available free to all eligible US users, a capability previously restricted to paying Plus, Pro, and Ultra subscribers. The tool, part of Gemini’s Personal Intelligence feature, generates images tailored to a user’s interests by drawing on data connected […]

Klarna's shift to a gig-based hybrid model highlights the challenge of balancing cost efficiency with maintaining high-quality customer service. The post Klarna shifts to gig workforce for customer service amid AI integration appeared first on Crypto Briefing.

As companies integrate AI and hire fewer employees, a shift toward a ‘gig economy’ will commence In 2024, the buy-now-pay-later company Klarna announced that it would cut hundreds of customer service roles and begin using an artificial intelligence chatbot instead. The move was expected to save the company millions. But a year later, after customers complained about the degraded quality of customer service, Klarna began to quietly recruit human customer service agents back. At first glance, the reversal appeared to be a victory for human workers in the age of AI. The reality was more complex. Instead of bringing on full-time customer service agents, who Klarna contracts through an outside agency, it instead brought on workers in what Klarna CEO Sebastian Siemiatkowski has described as “an Uber type of set-up”. Now, an AI chatbot continues to handle most of customers’ basic queries, while a growing number of gig workers handle the more advanced ones. “Just like somebody can go and drive

EarnOS's funding highlights the growing importance of authentic human engagement in combating AI-driven internet traffic, impacting digital commerce. The post EarnOS raises $6M from 1kx, Circle, and Coinbase to fight AI-generated internet traffic appeared first on Crypto Briefing.

More AI search in more places. AI is pretty reliable at putting things on your calendar these days, but it hasn't quite cracked answering the related and all-important question of "What should I do this weekend?" Meta's new AI Mode in search could be a useful tool - if it ever learns to stop getting stuff wrong. AI Mode is a new option when you hit the search bar in the Facebook app. It's designed to tackle complex queries - much like AI Mode in Google Search. But Meta's version draws on public posts across Meta apps - including Facebook Groups and Instagram Reels - to inform its results. That could be useful, considering the neighborhood groups and local organizations a … Read the full story at The Verge.